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Privacy Policy

Last Updated: April 23, 2026

 

1. Introduction

At Glow PTBO, we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy describes how we collect, use, and safeguard the information you provide when booking our mobile car detailing services in Ontario.

 

2. Information We Collect

When you book an appointment through our website, we collect the following personal information:

  • Identity Data: First and last name.

  • Contact Data: Email address and phone number.

  • Location Data: Physical address and postal code (required to provide our mobile services at your location).

 

3. How We Use Your Information

We use the data we collect specifically to:

  • Schedule and confirm your detailing appointments.

  • Travel to your location to perform the service.

  • Send service reminders or updates regarding your booking.

  • Respond to customer service inquiries.

  • Comply with any applicable Canadian laws and regulations.

 

4. Service Providers

Our website is hosted on the Wix.com platform. Wix provides us with the online platform that allows us to sell our services to you.

  • Data Storage: Your data may be stored through Wix.com’s data storage, databases, and the general Wix.com applications. They store your data on secure servers behind a firewall.

  • Third-Party Tools: We use Wix’s built-in booking and contact forms to collect the information listed in Section 2.

 

5. Consent

By providing your information through our booking form, you consent to our collection and use of that information for the purposes of fulfilling your service request. If we ask for your information for a secondary reason (like marketing emails), we will provide you with an explicit opportunity to opt-in or opt-out.

 

6. Data Retention and Security

We retain your information only as long as necessary to provide our services and for legitimate business purposes (such as tax record-keeping). We follow industry standards to protect your personal information and prevent unauthorized access or disclosure.

 

7. Your Rights

Under Canadian privacy laws, you have the right to:

  • Access the personal information we hold about you.

  • Request that we correct or delete your personal information.

  • Withdraw your consent for data collection at any time.

 

8. Contact Us

If you have any questions about this Privacy Policy or wish to access, correct, or delete any personal information we have about you, please contact us at:

Glow PTBO Email: glowptbo@gmail.com

Phone: (249)-504-4569

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